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Service Decisions

Service Decisions lets your team record spiritual decisions made during a service — water baptism, Holy Ghost infilling, rededications, and other altar responses. Every decision is tied to a person record so your pastoral team can follow up and track spiritual growth over time.

What you need​

  • Admin or Altar Worker role in Passport
  • At least one service set up in your church calendar (for service-linked entry)

Record a decision — quick entry​

The fastest way to record a decision is from the service detail page.

  1. In Passport, open Events in the main navigation and select the current service.
  2. Tap or click the + button in the bottom-right corner of the screen.
  3. Select a decision type from the bottom sheet:
    • Water Baptism
    • Holy Ghost
    • Rededication
    • Other
  4. Confirm the anonymous recording when prompted.

The decision is saved immediately and appears in the service's decision list. Quick entry records the decision as anonymous — no name is attached.

Record a full decision​

Use the full decision form when you know the person's name or want to add more detail.

  1. Open Events and select the current service.
  2. Click Record full decision below the quick entry button, or navigate to Events & Attendance → Altar Call Log and click Record decision.
  3. Complete the form:
    • Decision type — choose Water Baptism, Holy Ghost, Rededication, or Other
    • Person — search by name; if the person is not in your database, click Add new person and enter their first name (required), phone, and email
    • Date — defaults to today; change if recording after the fact
    • Altar worker — optionally select the staff member who prayed with this person (defaults to you)
    • Notes — any context your team should know
  4. Click Save decision.

If you added a new person, Passport creates their record and links the decision to it automatically.

View the Altar Call Log​

The Altar Call Log is the central record of all service decisions.

  1. In Passport, open Events & Attendance → Altar Call Log.
  2. Use the From and To date fields to set a date range.
  3. Optionally filter by decision type using the dropdown.
  4. Browse the paginated results. Each row shows the decision type, person name, date recorded, and altar worker.

The top of the page shows summary tiles with counts by decision type for the selected period.

Generate a monthly report​

  1. Navigate to the Decisions Report page (linked from the Altar Call Log header).
  2. Set your date range — the report defaults to the last six months.
  3. View a month-by-month table showing counts for each decision type.
  4. Click Export CSV to download the data for use in spreadsheets or other reports.

Decision types​

TypeWhen to use
Water BaptismPerson was baptized by water during or in connection with a service
Holy GhostPerson received Holy Ghost infilling
RededicationPerson recommitted their faith after a period away
OtherAny other altar response that does not fit the above categories

Next steps​

  • Baptism Certificates — Generate and email a baptism certificate for someone who made a water baptism decision. See Baptism Certificates.
  • Pastoral Care — Assign follow-up care to a pastor or ministry team after a significant decision. See Pastoral Care.