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Church Profile

Your Church Profile stores the foundational information about your church — name, address, contact details, and logo. This information appears in member communications, baptism certificates, and the Member Portal, so keeping it accurate ensures your members always see the right details.


Open Church Profile settings

  1. In Passport, go to SettingsChurch Info.

Update church identity

In the Church Identity section, fill in:

  • Church name (required) — appears throughout the app and on certificates
  • Denomination — choose from the list or select Other
  • Approx. attendance — a rough headcount that helps Passport tailor features to your church size
  1. In the Church logo area, select Upload church logo — or drag the image file straight onto the preview box.
  2. Choose a JPEG, PNG, GIF or WebP up to 5 MB. A PNG or WebP with a transparent background looks best.
  3. A preview appears. Remove clears it, Change swaps it.

Then Save changes — the upload alone does not apply it.

:::note The same picker everywhere Anywhere Passport takes an image — your logo, your Plan Your Visit page hero, a giving campaign cover — works exactly like this. You choose a file from your computer; you are never asked for a web address. :::


Update your location

In the Location section, fill in:

  • Address (required)
  • Address line 2 — suite number, building name, etc. (optional)
  • City (required)
  • State (required)
  • ZIP (required)
  • Time zone — leave blank to auto-detect from your address, or select manually

Update contact and online presence

In the Contact & Online Presence section, fill in:

  • Church phone (required) — formatted automatically as you type
  • General contact email — the address Passport uses as the sender for automated messages such as certificates and portal notifications
  • Website, Facebook, Instagram — optional links shown in portal pages and communications

Primary contact (Pastor)

Your primary contact is the person listed as the main pastoral leader. Fill in their:

  • Name (required)
  • Phone (required)
  • Email (required)

Secondary contact

Add a second contact for cases where the primary is unavailable. All three fields — name, phone, and email — are optional.


Save your changes

Click Save changes at the bottom of the form. Passport validates required fields and confirms when the update is successful.


Next steps

  • Users & Roles — Add staff members and assign access roles. See Users & Roles.
  • Importing & Exporting Data — Bring your people across from another system, or download your records as CSV files. See Importing & Exporting Data.