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Passport church software exists for the week after a first visit

Passport is built around one job: keeping the people who visit. It makes sure every first-time guest hears from a real person in the days after Sunday, and shows you who came back.

  • 30-day free trial, no charge today
  • Cancel a monthly plan anytime
  • Most churches are live in under 30 minutes
Line art of people joined in a circle, an open book with a seedling, and cupped hands holding a heart, over a cyan, violet and amber gradient
  • Connect
  • Grow
  • Serve

Why does Passport exist?

Passport exists because the week after a first visit is where a church’s welcome most often stalls. Cards get filed, the text never goes out, and nobody is sure whose job the call was. Passport gives every guest a named person to follow up and keeps going until they’re connected.

  • 79% of church switchers say the way their current church welcomed visitors positively influenced their decision to attend regularly; 49% strongly agree.
  • 71% of churchgoers who switched churches decided to attend regularly within three visits; only 20% decided after a single visit.
Source: Lifeway Research, “Church Switchers Identify Factors Behind Their Decision, Expect a Lot From New Congregation” (2023)
A greeter high-fives a boy as his family walks back into church the following Sunday
  1. Sunday, 11:00 AM

    With a stack of cards: A card goes into the offering basket.

    With Passport: The guest scans the QR welcome card.

  2. Sunday, 2:00 PM

    With a stack of cards: The card is in a pile in the office.

    With Passport: A welcome text goes out in your church’s name.

  3. Tuesday

    With a stack of cards: Nobody is sure whose job the call was.

    With Passport: Marcus calls. His care assignment is done.

  4. Next Sunday

    With a stack of cards: Nobody knows whether they came back.

    With Passport: She’s marked here, and her stage is Came back.

Who is Passport church software for?

Passport is built for churches that already get visitors and need help with the quiet week after a first visit. That is usually 40 to 1,000 weekly attendees, one or two paid staff, and volunteers at the door.

It is a poor fit for large churches with in-house IT that want deep customization, which Rock RMS suits better, and for house churches under about 40 people that rarely see a new face.

  • Senior pastors

    A weekly view of who visited, who was contacted and who came back.

  • Executive pastors and administrators

    Automatic first texts and follow-up tasks with a named owner. Most churches are live in under 30 minutes.

  • Connections volunteers

    A guest inbox and a short list of who to call, on their phone.

  • Church boards

    Keep Breeze or Planning Center, pay a flat monthly price, export your data, and cancel a monthly plan anytime.

How does Passport work alongside Breeze and Planning Center?

Passport works alongside Breeze and Planning Center. Keep your church database where it is: your staff and volunteers go on using the system they know, and Passport handles follow-up with your guests.

Breeze or Planning Center

Your church database, giving and check-in stay where your volunteers know them.

Passport

Guests, follow-up, the guest inbox and who came back.

With Breeze

  • Import your people, tags, events and attendance history from Breeze.
  • While the connection is set to keep Breeze updated, each new guest Passport captures is added to Breeze, matched to anyone already there so nobody is entered twice.
  • If you take attendance in Breeze, Passport reads it from the Breeze events you match to your services, so it knows when a guest comes back.
How Passport works with Breeze

With Planning Center

  • Import your people, households, groups, events, check-ins and services from Planning Center.
  • If you check people in with Planning Center Check-Ins, Passport reads the check-ins for the events you match to your services, so it knows when a guest comes back. First-time guests checked in there start their follow-up in Passport.
How Passport works with Planning Center

What can a church expect from Passport?

Four commitments that shape how we sell Passport, written down so you can hold us to them.

Prices you can read before you talk to anyone

Every plan is published at a flat price per church, $9.95–$99/mo. When we compare ourselves with another product, its price carries the date we checked it.

See every plan and price

A demo you open yourself

The live demo is a fully populated church account that opens in one click. You can explore it for as long as you like before anyone from Passport speaks to you.

Open the live demo

Your church’s data stays yours

Every plan can export your church’s own records as CSV whenever you want. Leave and you take them with you, with no export fee.

Read how we protect church data

Proof you can check

We don’t publish testimonials or outcome numbers we can’t stand behind. The screens on this site come from the product, and the research we quote links to its source.

Browse the sourced research

What do Connect, Grow and Serve mean at Passport?

Connect, Grow and Serve are the three pillars Passport is organized around. A guest who stays usually finds people first, then a next step in their faith, then a place on a team. Each pillar has its own color across the product: cyan, purple and amber.

Cyan gradient line art of people gathered in a circle, a speech bubble and an open door

Connect

Find your people

Belonging starts with being known. Guest Journeys, care assignments and small groups with their own chat help a newcomer find a few people who expect them back.

Violet gradient line art of an open book with a seedling growing from steps

Grow

Deepen your faith

Classes with prerequisites form a discipleship pathway, and milestones such as baptism are recorded on each person’s profile, so growth has a next step.

Amber gradient line art of cupped hands holding a gift and a heart

Serve

Live your calling

Members see ministries that need them, share when they’re available, and keep a serving history. Coordinators schedule teams from the same place.

Want help beyond the software? Passport Consulting helps churches find where guests drop off and design pathways their team can run, whether or not they use Passport. Know a church that would use it? Passport Partners share a link, and each church that signs up through it gets a discount on its first month.

Questions about Passport

A church administrator opens her laptop at a bright desk by the window

Give your next first-time guest a reason to come back

Start a 30-day trial on Companion and your welcome text can go out this Sunday, or look around a fully set-up church in the live demo first.

  • 30-day free trial, no charge today
  • Cancel a monthly plan anytime
  • Most churches are live in under 30 minutes