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Passport vs Planning Center: keep PCO and add guest follow-up

Planning Center is a deep, modular suite, and Services is hard to beat for worship planning. Passport is built for following up with first-time guests, and it reads Planning Center Check-Ins, so you can add it without leaving Planning Center.

  • 30-day free trial, no charge today
  • Cancel a monthly plan anytime
  • Most churches are live in under 30 minutes
Line drawing of a balance scale weighing a calendar against a person with a heart, on a soft violet gradient
JD
Jordan Diaz
Checked in with Planning Center
First-time guest, follow-up started
Care assignment
Welcome text sent
Marcus to call Jordan this week

Is Passport a Planning Center alternative?

It can be either. Beside Planning Center, Passport imports your people, households, groups, events, check-ins and services, reads Check-Ins to see which guests came back, and starts follow-up for first-time guests checked in there. Companion is $49/month. To replace Planning Center, Passport Plus covers people, groups, check-in, giving and service planning for $69/month.

Every competitor price carries the month we last checked it, with a link to where it came from.

What a month costs
Planning CenterThe products most churches use
$200–$500+
Passport CompanionGuest follow-up alongside PCO
$49/mo
Passport PlusPeople, groups, check-in, giving, services
$69/mo

Planning Center prices each product by church size and usage, so the range is our estimate for the products most churches run. Passport prices are monthly list prices; yearly billing costs less.

How does Passport compare with Planning Center?

Planning Center goes deeper on worship planning and has more years behind it. Passport is built for the week after a first visit and costs less. Here is where each one leads.

What you needPlanning CenterPassport
Monthly price$200–$500+/monthAs configured, as of July 2026Companion $49/mo alongside Planning CenterOr Plus at $69/mo instead
Pricing modelA separate subscription for each productFour flat plans, $9.95–$99/mo
Worship and service planningYesServices, a specialist toolYesService planning, on Plus
Check-inYesCheck-InsYesIncluding kids check-in, on Plus
App for your congregationYesChurch Center appYesiOS and Android app
Automatic texts and emails after a first visitWorkflows your team builds and maintainsYesGuest Journeys, ready on Companion
A named person for every first-time guestPossible with WorkflowsYesCare assignment within 48 hours
Plan Your Visit page and QR welcome cardBuild your own with FormsYesVisit page, connection card and QR welcome card
See which guests came backCheck-Ins attendance reportsYesRetention reports, read from Check-Ins
Multiple campusesYesYesUp to 5 campuses, on Pro
Time to start following upDepends on the Workflows you buildMost churches are live in under 30 minutes
Export your own dataYesYesCSV export on every plan

Competitor details come from their public websites. Products change, so check anything that decides your choice with the company itself. Passport details describe what each plan includes today.

Keep Planning Center, add Passport, or switch?

If your worship team depends on Services, keeping Planning Center and adding follow-up is usually the easier path. If you pay for several products you barely use, switching can make sense.

Keep Planning Center on its own

  • Your worship team lives in Services and your staff know the system well
  • Someone already follows up with every first-time guest within the week
  • You have built and maintain Workflows for follow-up
$200–$500+/month

Switch to Passport Plus

  • You pay for several Planning Center products and want one flat price
  • You want follow-up, check-in, giving and service planning in one system
  • You are ready to move your team over once

How does Passport work with Planning Center?

Passport works alongside Breeze and Planning Center. Keep your church database where it is: your staff and volunteers go on using the system they know, and Passport handles follow-up with your guests.

  1. Connect Planning Center

    Import your people, households, groups, events, check-ins and services from Planning Center.

  2. Capture every guest

    Guests come in from your Visit page, connection card or QR welcome card, and first-time guests checked in with Planning Center Check-Ins start their follow-up in Passport.

  3. Follow up by name

    Within 48 hours of a first visit, a named person gets a care assignment, and a Guest Journey sends the first texts and emails until the guest is connected to a group, class or ministry.

  4. See who came back

    If you check people in with Planning Center Check-Ins, Passport reads the check-ins for the events you match to your services, so it knows when a guest comes back. First-time guests checked in there start their follow-up in Passport.

The first few Sundays decide it. In a Lifeway Research survey, 71% of churchgoers who switched churches decided to attend regularly within three visits; only 20% decided after a single visit. Lifeway Research, 2023.

Passport guest inbox with text conversations from visitors and members, and a follow-up message sent to a visitor

Questions Planning Center churches ask about Passport

Still deciding? Open the live demo and look around a sample church, or see every plan on the pricing page.

A greeter high-fives a child as a family returns to church the next Sunday

Add guest follow-up to Planning Center this week

Start a 30-day Companion trial, connect Planning Center, and your next first-time guests show up in Passport with a person assigned to each one.

  • 30-day free trial, no charge today
  • Cancel a monthly plan anytime
  • Most churches are live in under 30 minutes