You Work Hard to Attract Visitors. Now Keep Them.
Non-denominational churches grow through attraction — community events, online presence, and word-of-mouth. But most church software only manages the people who already committed. Passport is built for the gap between a visitor's first Sunday and their decision to stay.
No credit card required. Setup in under 30 minutes.
The assimilation challenge non-denominational churches face
Without a denominational pipeline feeding you members, every visitor who walks through your door is someone you earned. Losing them to a broken follow-up process isn't just a numbers problem — it's a ministry failure.
The revolving door
Your church may see dozens of new faces each month from community outreach, online searches, and personal invitations. But without a structured assimilation path, most visit once or twice and quietly disappear. Your front door is open — but so is the back.
No path from visitor to member
You know visitors should connect to a life group, attend a newcomer class, and find a place to serve. But there's no system to guide them through those steps. The assimilation process lives in a pastor's head or a spreadsheet that no one updates.
Growth that plateaus
You're attracting visitors but not retaining them, so attendance flatlines despite constant outreach. The problem isn't your Sunday experience — it's what happens Monday through Saturday. Without intentional follow-up, visitors don't feel pursued.
Built for churches that grow through attraction
Passport closes the gap between a visitor's first impression and their decision to call your church home.
Automated Visitor Follow-Up
Every first-time visitor enters a care journey the moment they check in. A welcome message the same day. A personal follow-up within 48 hours. A life group invitation before next Sunday. Passport handles the cadence so your team can focus on genuine connection — not remembering who to call.
Newcomer Journey
Map your church's assimilation path — first visit, second visit, newcomer lunch, life group connection, new member class, serving team placement — and track every person's progress. See who's stuck at each stage and what intervention they need. Turn your assimilation vision into a measurable process.
Engagement Scoring
Every person carries a 0–100 engagement score built from three things: how recently they did anything at all — attended, served, gave, replied or signed in — how often they come, and whether they are connected to a group, class or ministry. It decays on its own, so somebody drifting shows up as a falling number rather than an absence nobody noticed. Pastoral care powered by data, not guesswork.
Life Groups & Connection
Manage life groups, interest-based groups, and serving teams from one dashboard. Match newcomers to groups based on location, interests, and life stage. Track group health and leader capacity. The connection infrastructure that makes "we're a friendly church" actually measurable.
How Passport compares
Feature-by-feature for non-denominational church leaders evaluating software.
| Feature | Passport | Breeze ChMS | Planning Center |
|---|---|---|---|
| Visitor retention focus | — | — | |
| Newcomer journey / milestones | — | — | |
| Automated visitor follow-up | Basic | Manual workflows | |
| Engagement scoring | — | — | |
| Gift card incentives | — | — | |
| Small groups & life groups | Module ($) | ||
| Volunteer scheduling | Module ($) | ||
| Consumer mobile app | Tithely bundle $119 | ||
| Check-in | Module ($) | ||
| People database | |||
| Online giving | Via Stripe | Module ($) | |
| Worship planning | Basic | ||
| Monthly price | $9.95–$99/mo | $72/mo flat | $100–$300+/mo |
One retained family pays for a year of Passport
Your church spends time and money attracting visitors. Passport makes that investment count.
If Passport helps you retain even one additional family per year, it pays for itself many times over. That's ministry ROI no spreadsheet can capture.
Common questions
Non-denominational churches have unique needs because they often grow through visitor attraction rather than denominational transfer. If visitor retention is your biggest challenge, Passport is purpose-built for that. For general church operations (database, giving, attendance), Breeze offers the best simplicity-to-value ratio. For larger churches with dedicated worship and admin teams, Planning Center is the most feature-rich.
Non-denominational churches typically grow through word-of-mouth, community events, and online presence — which means a steady stream of first-time visitors. Passport ensures those visitors don't slip through the cracks. Automated follow-up, structured newcomer journeys, engagement scoring, and group connection tools turn one-time visitors into engaged members.
It can, but it doesn't have to. Many churches pair Passport with Breeze — using Breeze for the people database and giving, and Passport for visitor retention, newcomer journeys, and engagement tracking. Passport has a native Breeze integration that keeps both systems in sync. Together they cost less than Planning Center alone.
Passport starts at $9.95/month for Basic with core visitor retention features. Plus and Pro plans add deeper engagement scoring, advanced group management, and additional automation. All pricing is published on our website — no sales calls, no custom quotes, no surprises.
Yes. Passport scales from church plants to established congregations. The engagement scoring and newcomer journey features are actually more valuable at larger sizes where it's harder to track every visitor personally. The Pro plan is designed for churches that need advanced automation and reporting at scale.
Your visitors are looking for a church home. Help them find it.
Start a free Passport trial today. No credit card, no setup fees, no contracts. Your visitor follow-up system will be live in under 30 minutes.
Already using Breeze? See how Passport and Breeze work together →