Non-denominational church management software for every first-time guest
Guests find you online, plan a visit and walk in on Sunday with two kids and a lot of questions. Passport captures them at the door, texts them that afternoon and keeps a named person on each one until they’re in a group.
- 30-day free trial, no charge today
- Cancel a monthly plan anytime
- Most churches are live in under 30 minutes
Where do guests get lost in a non-denominational church’s week?
Most of your new people meet the church before anyone on staff meets them: online, in the kids’ wing, or at a group in someone’s home. Here is the week with one record following each guest.
Sunday
- Before the 9:30
They planned a visit
They found you online during the week and picked a service time on your Plan Your Visit page.
Their sign-up is already in the Guests hub, so a greeter can meet them at the door by name.
- In the lobby
Kids first, card later
The family checks the kids in first and means to fill in a card afterward.
Kids check-in handles the children, and the QR welcome card on the lobby screens puts the parents in the Guests hub. (Kids check-in: Plus)
- Before the 9:30
Sunday afternoon to Tuesday
- Within 48 hours
A text, then a person
The staff is still resetting the room when the first guests get home.
A welcome text goes out that afternoon, and a named person on your connections team takes the follow-up.
- Within 48 hours
Midweek
- In homes across town
Life groups
Groups meet all over the city, and a new family can’t tell which one is theirs.
Guests see open groups in the member app and join from their phone. Their follow-up keeps going until they connect. (Groups: Plus)
- In homes across town
The month after
- Once a month
Next steps class
The next steps lunch gets announced from the stage, and only a few newcomers sign up.
Classes run as a pathway with prerequisites, and the visitor journey shows who enrolled and who still needs an invite. (Plus)
- The Sundays after
A place to serve
They would help with parking or the kids’ rooms if someone asked.
They raise a hand for a ministry in the app, and that team is told to reach out.
- Once a month
Names and times are examples. Your church sets when texts go out and who gets each assignment.
What is non-denominational church management software?
Non-denominational church management software keeps an independent church’s people, groups, kids check-in and giving in one place. Passport is built around the guests these churches attract: it captures each one, texts them that afternoon, gives them a named person within 48 hours and follows up until they join a group.
Most newcomers have been to church before. Of people new to a congregation in the past five years, 69% switched from another congregation and only 8% had never attended one before.
They planned a visit and never heard back
A Plan Your Visit page collects names all week. If those names land in an email inbox nobody watches, the family that drove across town gets the same silence as someone who never signed up.
More than one service, one small team
With two or more services, guests arrive at different times and meet different volunteers. Passport puts every card, scan and Visit page sign-up in one Guests hub, whichever service they came to, and gives each guest one named owner.
Families who arrive through the side door
Plenty of families meet the church at a kids’ event or a group before they come on a Sunday. When the kids’ ministry and the groups keep separate lists, nobody notices that the same family has been around for a month. In Passport they share one record.
What do guests see after their first visit?
Real screens from the member app in the live demo. Every guest gets their own, so the next step is already on their phone.
One place to start
The groups, classes and ministries open to them, and what’s coming up next Sunday.
Find a group and say hello
Each group says what it is and when it meets, with a group chat once they join.
Raise a hand to serve
They choose a ministry and see that someone will reach out. The ministry team gets the request.
Sunday attendance, by name
Check people in from a roster so your team knows which guests came back. On Pro, opt-in face recognition can do the check-in, and up to 5 campuses run in one account.
Which plan does a non-denominational church need?
If you run on Planning Center, Companion adds guest follow-up and reads your Check-Ins to see who came back. Plus runs the whole church in Passport, and Pro is for churches with more than one campus.
You can start on Companion alongside Planning Center and move to Plus later, when you want kids check-in and groups in the same place as follow-up.
- 30-day free trial, no charge today
- Cancel a monthly plan anytime
- Most churches are live in under 30 minutes
| If your church needs | Plan | Monthly |
|---|---|---|
| A Plan Your Visit page, QR welcome card and welcome texts | Companion | $49/mo |
| Keeping Planning Center: guests checked in there start their follow-up in Passport | Companion | $49/mo |
| A guest inbox, named follow-up and retention reports | Companion | $49/mo |
| Life groups, a next steps class pathway and serving teams | Plus | $69/mo |
| Kids check-in, online giving and service planning | Plus | $69/mo |
| Custom forms, workflows and campaigns | Plus | $69/mo |
| Up to 5 campuses, opt-in face-recognition check-in and analytics exports | Pro | $99/mo |
Each plan includes everything in the one before it: GoReach, then Companion, then Plus, then Pro. Texts and emails are billed per message, and yearly billing costs less than twelve monthly payments.
Questions non-denominational church leaders ask
About Planning Center, campuses, size and price. The live demo answers the rest.
Choose by the job. Planning Center and Breeze keep church records well. If guests visit and don’t come back, add Passport Companion ($49/mo) alongside either one. If you’d rather run people, groups, kids check-in, giving and follow-up in one system, Passport Plus ($69/mo) does that.
Yes. Import your people, households, groups, events, check-ins and services from Planning Center. If you check people in with Planning Center Check-Ins, Passport reads the check-ins for the events you match to your services, so it knows when a guest comes back. First-time guests checked in there start their follow-up in Passport. Companion is the plan for churches that keep Planning Center.
Passport catches each guest from your Visit page, your QR welcome card or Planning Center Check-Ins. It sends a welcome text, gives one named person the follow-up within 48 hours, and runs a Guest Journey of texts, emails and tasks until the guest is connected to a group, class or ministry.
Yes. Guests from every service land in the same Guests hub on any plan. Companion and Plus cover one campus, and Pro ($99/mo) covers up to 5 campuses for multi-site churches.
Passport is built for churches of roughly 40 to 1,000 weekly attendees, with a small staff and volunteers at the door. Staff seats are unlimited from Companion up. Very large churches with in-house IT that want deep customization are usually better served by a system like Rock RMS.
It can, but it doesn’t have to. Plus runs the whole church in Passport. Companion runs alongside Breeze or Planning Center, so your staff and volunteers keep using the system they know.
GoReach is $9.95/mo for outreach, Companion is $49/mo, Plus is $69/mo and Pro is $99/mo. Every price is published, with no sales call or custom quote. Each plan starts with a 30-day free trial and no charge today, and monthly plans can be cancelled anytime.
Keep the guests your outreach brings in
Start a 30-day trial alongside Planning Center or Breeze, or open the live demo and follow one guest from their first visit to their first group.
- 30-day free trial, no charge today
- Cancel a monthly plan anytime
- Most churches are live in under 30 minutes