Your Visitors Deserve More Than a Handshake and a Visitor Card
Baptist churches are built on hospitality and discipleship — but most church software only manages the people who already stayed. Passport is built for the ones who haven't come back yet. Automated visitor follow-up, newcomer journeys, and engagement scoring designed for how Baptist churches actually grow.
No credit card required. Setup in under 30 minutes.
The visitor retention gap in Baptist churches
Research shows that roughly 80% of first-time church guests never return. Most church management software tracks the members you already have — not the visitors you're losing.
Visitor cards go nowhere
Your greeters collect visitor cards every Sunday. Some get a follow-up call. Most sit in a stack on someone's desk. By the time anyone reaches out, the visitor has already found another church — or stopped looking altogether.
The back door is wide open
Your church works hard to attract visitors through outreach, VBS, and community events. But without a structured assimilation process, most visitors never make it from first visit to Sunday School to small group to committed member.
No visibility into engagement
You know who attended last Sunday but not who's drifting away. You can't see which visitors came back a second time, which ones joined a group, or which families are one conversation away from committing. You're guessing instead of knowing.
Built for how Baptist churches assimilate new members
Passport organizes ministry around Connect, Grow, and Serve — the same framework Baptist churches already use for discipleship.
Automated Visitor Follow-Up
When a visitor checks in, Passport starts a structured follow-up journey automatically. A welcome message goes out the same day. A follow-up call gets assigned to a deacon or greeter. A Sunday School invitation follows. Every touchpoint happens on schedule — no visitor cards lost, no follow-ups forgotten.
Newcomer Journey & Milestones
Define the path from first visit to fully engaged member — and track every person's progress along it. First visit, second visit, joined a group, completed new member class, began serving. Passport shows you exactly where each newcomer stands and what the next step should be.
Engagement Scoring
Every person carries a 0–100 engagement score built from three things: how recently they did anything at all — attended, served, gave, replied or signed in — how often they come, and whether they are connected to a group, class or ministry. It decays on its own, so somebody drifting shows up as a falling number rather than an absence nobody noticed. Proactive care instead of reactive damage control.
Groups & Sunday School
Manage Sunday School classes, small groups, Bible studies, and discipleship cohorts from one place. Track attendance, manage rosters, and connect newcomers to the right group based on their interests and life stage. The assimilation path Baptist churches depend on — now with infrastructure behind it.
How Passport compares
Feature-by-feature for Baptist church administrators evaluating software.
| Feature | Passport | Breeze ChMS | Planning Center |
|---|---|---|---|
| Visitor retention focus | — | — | |
| Newcomer journey / milestones | — | — | |
| Automated visitor follow-up | Basic | Manual workflows | |
| Engagement scoring | — | — | |
| Gift card incentives | — | — | |
| Small groups & Sunday School | Module ($) | ||
| Volunteer scheduling | Module ($) | ||
| Consumer mobile app | Tithely bundle $119 | ||
| Check-in | Module ($) | ||
| People database | |||
| Online giving | Via Stripe | Module ($) | |
| Monthly price | $9.95–$99/mo | $72/mo flat | $100–$300+/mo |
One retained family pays for a year of Passport
Most Baptist churches never see roughly 80% of their first-time guests again. What if you kept just one more?
If Passport helps your church retain even one additional family per year, it pays for itself 12–25× over. That's not a software cost — it's a ministry investment.
Common questions
It depends on your biggest challenge. If your church struggles with visitor retention — first-time guests not returning — Passport is purpose-built for exactly that. If you need a general-purpose database with giving and attendance, Breeze is simple and affordable. For larger Baptist churches with dedicated staff, Planning Center offers deep worship and volunteer scheduling tools.
Yes. Passport works for Southern Baptist, Independent Baptist, Missionary Baptist, and any Baptist tradition. The newcomer journey, small group management, and visitor follow-up features align with how Baptist churches disciple and assimilate new members — regardless of convention affiliation.
Yes. Passport's groups feature handles Sunday School classes, Bible study groups, discipleship cohorts, and any recurring gathering. You can track attendance, manage rosters, and see engagement trends across all your groups from one dashboard.
Passport automates the follow-up process that most Baptist churches do manually. When a visitor checks in, they automatically enter a structured care journey — follow-up calls, welcome emails, group invitations, and milestone tracking happen on a defined schedule. No more visitor cards falling through the cracks.
Yes. Many churches pair Passport with Breeze specifically — Passport has a native Breeze integration. Use Breeze for your people database and giving, and Passport for visitor retention, newcomer journeys, and engagement scoring. Together they cost less than Planning Center alone.
Stop losing the visitors God sends you.
Start a free Passport trial today. No credit card, no setup fees, no contracts. Your visitor follow-up system will be live in under 30 minutes.
Already using Breeze? See how Passport and Breeze work together →