Turn first-time visitors into lifelong members.
Flat-rate pricing, no per-module fees. Your first 30 days are free. Every prospect moves toward membership: Basic for manual outreach in the field, Plus for automated follow-up, and Pro for multi-campus analytics and retention.
Basic
$9.95/month
Churches building their outreach ministry. Help your outreach team turn community conversations into first-time visits.
- Prospect capture
- Outreach interaction logging
- Manual follow-up workflows
- Basic people management
- Geo-located field tracking
- iOS + Android mobile app
Plus
$49/month
Best for churches under 200
- Everything in Basic
- Automated follow-up texts
- Monday morning dashboard
- 30-day visitor journey tracking
- Unlimited visitors
- Breeze / Planning Center import
- Email support
Sunday follow-up → Monday care call → 3-visit pathway, with a gift card in their hand from the first visit — the follow-up runs itself.
Texting and email are billed by the message.
Your subscription covers the software. Messages are charged separately at rates below what Twilio publishes — with no monthly minimum, no bundles you have to grow into, and no 10DLC registration fees. Most churches spend under $10 a month.
| Passport | Twilio, list price | |
|---|---|---|
| Text sent per 160-character segment | $0.006 | $0.0083 + carrier fees |
| Text received | $0.005 | $0.0083 |
| Picture message sent | $0.018 | $0.022 + carrier fees |
| Picture message received | $0.015 | $0.0165 |
| Email sent | $0.001 | $19.95/mo minimum (SendGrid) |
Lower per-message rates than Twilio’s published list price — and we absorb the carrier surcharges Twilio adds on top. Twilio’s US base rate is $0.0083 per text before AT&T and T-Mobile A2P fees of $0.003–$0.005 each. Our $0.006 is all-in.
Want your own local number?
$4/month. That covers the number, A2P 10DLC brand and campaign registration — which carriers require, and which Twilio bills separately at $4/month plus $10/month per campaign — and ongoing carrier compliance. Don’t need one? Every plan includes Passport’s shared number at no cost.
What a typical 150-person church spends
- 40 guests × welcome text + follow-up text (2 segments each) — $0.96
- 4 weekly all-church emails × 300 people — $1.20
- ~60 replies from guests — $0.30
About $2.50 a month.
Twilio pricing shown is US list price as of July 2026 (twilio.com/en-us/sms/pricing/us) and excludes A2P 10DLC carrier surcharges of $0.003–$0.005 per outbound message. Email comparison uses Twilio SendGrid Essentials, which carries a $19.95/month minimum. A text is billed per 160-character segment; messages containing emoji use more segments. Rates subject to change.
The Passport mobile app for iOS and Android is included with every plan.
Already on Planning Center or Breeze?
Switch to Passport in under 30 minutes.
Import your people, connect your phone number, and your first automated Sunday follow-up goes out this week. No rip-and-replace. No data loss.
- · Breeze import: one-way member data import, live in minutes
- · Planning Center import: CSV, contacts preserved
- · Free migration support on Plus plan
Frequently Asked Questions
- Passport was built with AP churches in mind. The visitor follow-up rhythm — Sunday evening text, Monday care call, 3-visit pathway, gift card at intake — maps directly to how AP churches disciple newcomers. Custom intake fields let you capture AP-specific details like Spirit baptism date, home section, or altar decision record.
- No annual contract on monthly billing. Cancel any time, effective end of billing period. Your data remains accessible and exportable after cancellation. Annual plans are prepaid for the year at 20% off.
- Passport has three flat-rate tiers starting at $9.95/month for Basic, $49/month for Plus, and $99/month for Pro — less than most software stacks you are already running, plus per-message rates for texting and email that typically come to $2–$10/month. One retained family per quarter generates more in giving and volunteer hours than the annual cost of Plus or Pro. Your first 30 days are completely free with no charges today.
- Yes, and it is deliberately small and visible. Your plan covers the software; messages are billed by the message — $0.006 per 160-character text sent, $0.005 received, $0.001 per email. Most churches spend $2–$10 a month. You can see your running total any time in Settings → Messaging & Usage, and nothing is charged until you actually send.
- By segment, not by message. A standard text fits 160 characters in one segment; longer texts are split, and each part is billed. Emoji and “smart” quotes pasted from Word or Google Docs switch the message to a format that fits only 70 characters per segment — so one emoji can turn a single text into three. The message composer shows the segment count as you type.
- No. Every plan includes Passport's shared number at no cost, and most churches never need anything else. If you want your own local number it is $4/month, which also covers the A2P 10DLC brand and campaign registration carriers require — Twilio bills those separately at $4/month plus $10/month per campaign.
- We email your admins straight away and nothing stops for seven days. After that, outgoing texts and bulk email pause until the payment is sorted — but replies still reach you, giving statements and class confirmations still send, and login codes and password resets are never affected. Nothing is deleted, and messaging resumes within minutes of payment going through.
- Most churches are live in under 30 minutes. Import your existing data from Breeze or Planning Center, connect a phone number for automated texts, and you're done. Your first automated Sunday follow-up happens that same week.
- No. Passport works alongside your existing ChMS as a visitor conversion layer — not a replacement. Import your data in minutes, keep using what you have, and let Passport handle the visitor follow-up and retention workflow your current tool doesn't do.
- Breeze: one-way member data import, live in minutes. Planning Center: CSV export, import wizard in Passport — typically under 30 minutes. Plus plan includes free migration support.
- Passport is designed to run itself. Once you are set up, it sends follow-up texts Sunday evening, loads your Monday dashboard before you log in, and tracks every visitor automatically. There's nothing to manage daily — just a dashboard to check.
- Your data stays in Passport — nothing is deleted. If you don't upgrade, your automated follow-ups pause and your dashboard locks. Every visitor record you've built remains accessible so you can pick up exactly where you left off.
- Passport is built for small to mid-sized churches — typically 50 to 1,000 weekly attendees. It is particularly well-suited for churches experiencing growth who need a structured visitor follow-up system.
- Plus includes everything in Basic plus automated follow-up texts, the Monday morning dashboard, 30-day visitor journey tracking, unlimited visitor records, Breeze and Planning Center import, and email support. It is the best fit for churches under about 200 weekly attendees who want full visitor automation.
- Pro includes everything in Plus plus unlimited staff seats, up to 5 campus locations, CSV data exports, retention analytics, priority support, and custom visitor intake fields. It fits churches from about 200 to 1,000 weekly attendees scaling follow-up across teams and locations. Basic allows 5 staff seats and one campus; Plus allows unlimited staff seats and one campus.
- GoReach is Passport's outreach-first entry tier (Basic). It helps your team capture prospects, log field interactions, and follow up manually while everything stays geo-organized on mobile — the starting point for turning community conversations into first-time visits. When you are ready for automated texts and the full Monday dashboard, upgrade to Plus; Pro adds multi-campus analytics and advanced retention tooling.